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Myth the Label
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How to Shop

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  2. How to Shop

 

  • Product Selections: Browse Myth The Label's product collections on the website. Choose the product you desired by considering the size, color, and product description.
  • Adding to Basket: After selecting the desired product, click the "Add to Basket" button.
  • Check Shopping Cart: After adding the products to the shopping cart, double check the products that have been selected. Ensure the correct quantity, size, and variant of the product before proceeding to the checkout process.
  • Checkout: After checking the shopping cart, click the "Checkout" or "Process Payment" button to continue the purchase process.
  • Shipping Information: Fill in the required shipping information, including full name, shipping address, phone number, and other support information requested  . Add address details (such as Home/Office/Hotel or benchmark). Ensure that the information provided is accurate and complete to ensure delivery.
  • Payment Method: Select the desired payment method, such as bank transfer, credit card, or available e-payment methods. Follow the instructions provided to complete the payment.
  • Order Confirmation: After successful payment, you will receive an order confirmation through email. This confirmation will state  your order details, including order number and purchase summary.
  • Shipping: Orders will be processed and dispatched in accordance with the policies of the delivery service.
  • Return and Exchange Policy: If a customer needs to return or exchange a product, provided that: 
    1. Contact Customer Service 
    2. Products to be returned must be in the same condition in which they were delivered.
    3. Products must not be damaged, dirty or washed/scribbled on.
    4. The price tag/brand of the item is still intact
    5. Products must be returned with the original packaging and box.
    6. Include proof of transaction and unboxing video form (unedited)
    7. Shipping costs are borne by the buyer, unless return due to problems such as (torn, missing accessories, size and color do not match)
    8. We do not accept requests for returned products on the grounds that the customer did not order, the customer did not pay and other unclear reasons.
    9. Refunds for rejected goods are only given if the stock is out of stock, if the stock is still there, it will be exchanged for the same product.
    10. Return requests are accepted a maximum of 2 days after the order arrived (based on online data on the expedition during the order process)
    11. Process return requests or complaints in a polite and kind manner, all intimidating/emotional comments will be ignored.
  • Help and Support: If customers need help or have any questions regarding the purchase process, please contact customer service through Email and WhatsApp.
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              Terms & Conditions

              Myth The Label online store (myththelabel.com) expects customers to read the terms and conditions that apply before making a purchase or order on the online store. Myth The Label may change the terms and conditions from time to time for the convenience of shopping. If you do not agree with the terms and conditions, please send us a suggestion via email.

              PRICE POLICY

              Prices listed on the webstore are set in Rupiah (IDR). Payment options are available by bank transfer in Rupiah (IDR). Payments from outside Indonesia can be paid using a credit card (MasterCard or Visa or AMEX) via PayPal.

              Shipping out of Indonesia, does not include taxes charged by the customs of the customer's country. Any responsibility regarding import duties, foreign taxes and or other charges that may be imposed will be charged to the customer. For more information about the customs policy of the customer's country, please contact the nearest customs office.

              PAYMENT

              For customers in Indonesia, payment can be made by transfer via Bank: Bank Negara Indonesia (BNI), Mandiri, Bank Rakyat Indonesia (BRI), Permata, after which it is necessary to confirm (through the online store) to validate / authorize the purchase.International customers, can make payments by credit card / credit card (MasterCard or Visa, JCB, AMEX, Gopay, QRIS) via PayPal....

              CANCELLATION

              When making a purchase from the webstore, the customer agrees that the delay in delivery does not change the content of the agreement and does not give the right to cancel an order.

              COLOUR

              The color of the product may vary slightly from the color displayed on the monitor.

              USE OF THE WEBSITE

              Customers are allowed to use Myth The Label's website only for the purpose of the purchase process. It is not recommended to perform actions that violate the law, harm other parties, or interfere with the operation of the website.

              CONTACT US

              Myth The Label continuously evaluates customer needs. Myth The Label is happy to receive any feedback or questions. If you need more detailed information or suggestions about a particular product, please contact/send us an email to info@myththelabel.com